Purak Oza
617-306-7482
PROFESSIONAL SYNOPSIS
Passionate and dynamic telecommunications professional with strong technical knowledge of various Service provider
and Enterprise IP based interactive communications technologies and keen interest to apply it to different industry
verticals
Adept in solutions architecture, requirements definition, pre-sales activities, system consulting services, systems
analysis and design, testing and creating Technical documentation with areas of expertise in IP based interactive
communications technologies - Session Border Control, IP Multimedia Subsystems Applications, VoLTE, VoWiFi, Wi-Fi
offload, Small cell, WebRTC, NFV, UC and Enterprise Communications enabling businesses & applications
Proven track record of solving and troubleshooting complex VoIP/VoWiFi/IMS and enterprise communication
networks, analyzing varied customer environments, pre-sales trials/certification, PoCs, Channel and technology
partner relationship management
Excellent interpersonal, communication skills with focus on customer satisfaction. Creative problem-solving and
negotiation skills with experience of spearheading numerous innovative/strategic technology projects during
professional career
TECHNICAL SKILLS
IP based interactive communications and Technologies
Service Provider Technologies
Enterprise Technologies
Mobile/Wi-Fi Technologies
VoIP/4G Technologies/Protocols
Telecommunications Security
Telecommunications Equipment
Cloud Computing/NFV
PROFESSIONAL EXPERIENCE
Oracle Communications (Oracle acquired Acme Packet in 2013)
Product & Solution Architect
March 2016 - present
SBC pillar solution team. Solution lead for Oracle Communications Session Delivery Network portfolio including
VoLTE/VoWiFi, NaaS initiatives and Enterprise Cloud Solutions
Provide technical direction for Oracle’s Session delivery product and solutions
Architect solution integration activities, create solution technical integration documentation from product certifications
Participate in strategic joint customer meetings and lead technical discussion reviewing IETF, 3GPP org standards,
providing technical direction to the discussion
Lead technical knowledge dissemination sessions to sales teams on SBC product portfolio including Mobile Security Gateway
–ePDG/SeGW, IMS products such as SBC, USM/CSM, E-SBCs, Network management and monitoring products
Oracle Communications (Oracle acquired Acme Packet in 2013)
Principal Sales Consultant
June 2013 - present
Role: Technical Point of Contact and subject matter expert on Oracle’s Session Delivery products and solutions for Global
Sales teams, Channels Partners, Strategic Technology partners. Provide technical sales consulting, solution selling
support to strategic customers and partners helping them achieve pre-sales IOTs, product end-to-end Certifications and
closely engage with regional Sales teams & Product Line Management to provide subject matter expertise on Oracle’s
Session delivery portfolio. Lead VoWiFi and VoLTE/IMS Service Delivery (SBC, CSM, USM, Mobile Security Gateway)
Technical lead for Oracle’s Wi-Fi calling, Wi-Fi offload, Mobile Security Gateway and VoLTE/RCS solution opportunities
as well as Communications enabling enterprise opportunities
Lead Oracle’s VoWiFi Solution integration involving a complex architecture with Oracle ePDG, SBC, CSCF and other
IMS session core components along with third party partner products
Technical Lead for Wi-Fi offload customer PoCs in Asia and RCS solution integration for major customer in Europe for
Hosted RCS solution
Demonstrated Cloud based Network-as-as-Service for VoWiFi application involving Oracle Cross product portfolio from
OSS/BSS/BRM – service order management to Network service and application orchestration to spawn a data center
involving Oracle IMS session core virtual products with clicks in a few minutes!
Build solution lab for partner integration around Oracle WebRTC solution and Oracle USM product to demonstrate
web-to-web, web-to-sip, web-to-pstn use-cases
Help regional Sales teams with RFI/RFP response and creating/prioritizing RFEs
Build and deliver technical presentations to channel/Partners, create Technical application notes
: IMS Service Delivery, EPC, Session Border Control for IP Networks
: OTT communications, RCS, Interconnect/Roaming
Wi-Fi Calling/VoWiFi, Small Cell, VoLTE, Wi-Fi Offload
: SIP, H.323, DIAMETER for EPC/IMS, SIPREC, GTP
GGSN, WS, JSON
: Microsoft Lync/SFB, SIP Trunk, Communications Broker, Avaya, CUCM,
Call/Session Recording, UC, BroadWorks, WebRTC
: GSM, UMTS, VoLTE/IR.92, Wi-Fi
: SeGW, IKEv2, IPsec, Tunneled Session Management, TLS/SRTP
: Oracle Acme Packet products -SBC, USM/CSM, Mobile Security Gateway
: WebRTC Session Controller, TSM, Oracle ECAS, HSS,
BroadWorks AS, Avaya SM, CUCM, Oracle x5-2, Oracle x3-2/Netra
: OpenStack, KVM, Oracle Application Orchestrator, NSO, OSS/BSS/BRM
80 Sky Top Ln, Dunstable MA 01827
purakoza@gmail.com
Acme Packet, Inc. (Acquired by Oracle Corp) Senior Systems Engineer
March 2010-May 2014
Role: Provide technical pre-sales support towards Acme Packet’s Session Delivery Network products and solutions for
Acme Packet Partners.
• Provide technical consulting, systems engineering support to partners helping in partner integration efforts,
certification
• Create/execute test plans for customer's Acme Packet network deployment including installation, configuration
and troubleshooting system onsite (or remote) and providing follow up support for open issues
• Work with Technical Support organization to provide technical transfer knowledge of customer's configuration and
network topology as the system goes into live production network
• Function as the primary technical support person during trial or proof of concept
• Provide technical product overview/presentation and training to customers
• Track and execute technical activities and milestones throughout the pre-sales process
Acme Packet, Inc. Corporate Systems Engineer
Role: Responsibilities included providing support to worldwide systems engineering organization, participate in product
improvement initiatives, and deliver technical presentations, setup customer demos, Proof-of-Concepts/trials
• Provide internal escalation path for all regions and assist field Systems Engineers
• Recreate field issues in Lab environment and conduct performance testing, capacity testing, traffic dimensioning
exercises, functional testing for Sales and Systems Engineering
March’08-Feb ‘10
• Configure, build and fully support customer demonstrations
• Conduct and participate in partner interoperability testing to develop and execute test cases,
Fidelity Investments, Boston MA. Co-op Systems Engineer
May’07-Dec’07
Role: Co-op engineer executing Technology evaluations for Fidelity Investment and Devonshire technology lab
• Prototyping and configuring Network topology used for FMC testing/evaluation -Asterisk IP PBX, creating, modifying
Asterisk Dial plans, modifying rules in Cisco PIX firewall, switch and wireless routers to accommodate vendor
solutions
• Configuring, maintaining VoIP lab infrastructure with various telecommunications equipment including Dual mode
mobile handsets, SIP phones, Ingate/Acme Packet SBCs, Asterisk PBX, MS Lync 2007
• Preparing test plans, conducting performance tests, documenting results and writing Evaluation reports
• Liaison with vendors, lead functional testing and analysis of project, researching new technology topics
• Evaluation of SIP and Voice Call Continuity (VCC) over IMS enabled clients on various Dual mode handsets
Airvana, Inc. Chelmsford, MA. Systems Integration and Testing Engineer – Internship
Sep’06-Dec’06
Responsible for integration, upgrade and testing of each nightly build of the software on various 1x EV-DO Network
elements such as Access Terminals, Radio Node, Radio Node Controller and PDSN
Conducted Smoke tests daily on all software versions and debugging and resolving errors encountered
Liaison with Automation and Release engineering teams to achieve consistent test results
Assisted in automation of new features using scripts in Tcl/Tk and CSL
Direct Information Pvt. Ltd. (d/b/a directi.com), Mumbai, India
Business Development Associate
Jan 2004 – May 2005
• Assisted clients technically on Domain Name registration and management, Payment gateway solution & Web Hosting
through the implementation of CRM tools and a web based interface
• Collaborated with Client Solutions Leads, Sales, Marketing and Partners to assess customer business operations and
developed and proposed fully integrated DNS and Web Hosting solutions
• Handled inquiries, sales/marketing, Relationship management (Technical & non-technical)
• Mentored newly joined employees on awareness of ICANN, Registries, Registrars, products, processes
EDUCATIONAL BACKGROUND
Master of Science (Telecommunications Systems Management) - Northeastern University,
Bachelor of Engineering (Electronics & Telecommunications) - Mumbai University, India
Interests and Hobbies
Sports – Cricket, Lawn Tennis, Volleyball, Soccer, Swimming. Music –playing drums
Organizing events
References available on request
Dec 2007
May 2003